Obsessed with Paper (0)

I watched a programme on TV last night called 'Dispatches Undercover Social Worker', it was a secret camera type investigative report where a reporter had gone to work for Surrey Social Services department for 3 months as a support officer. It was disturbing to see that people who by and large cared about what they were doing were hampered by having to fill in a lot of forms after having visited a child at home. A lot more time was spent form filling than in actually helping the child, with many of the workers feeling distress and frustration at a system which values form filling over the protection of the children themselves!

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Posted by Richard Isaac on Wednesday 09 June 2010
Tags: Database General